Returns and Exchanges

You have 30 calendar days to return or exchange an item from the date you receive it. 

To be eligible, your item must be unused or unworn, in the same condition that you received it, and in original packaging. To complete your return, we require a receipt or proof of purchase.  Sale and clearance items as well as digital downloads and specially marked items are not eligible for return or refund. You are responsible for shipping costs for returning your item(s).

Please contact us at nvfc@nvfc.org to request a return or exchange or to inquire about the status of a return.